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Thread: re-registration problem

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  1. #1
    Join Date
    Nov 2006
    Location
    Los Angeles, Ca
    Posts
    2

    Default

    Has all support been completely discontinued? I'm having the same reg key problem as listed above, as I had to reinstall my OS. No luck with the contact button nor with direct email. It's a shame. I really like this program.

  2. #2
    Join Date
    Feb 2009
    Posts
    1,549

    Default

    Quote Originally Posted by Kawika View Post
    Has all support been completely discontinued? I'm having the same reg key problem as listed above, as I had to reinstall my OS. No luck with the contact button nor with direct email. It's a shame. I really like this program.
    Hi Kawika,

    Please check your private messages, I've just sent you the instructions.

    Andrei

  3. #3

    Default Hello Andrei

    I e-mailed you 3 or 4 days ago about this same issue. Could you please get back to me soon.

    Thanks, Lance Green.

  4. #4
    Join Date
    Mar 2005
    Location
    Posts
    12

    Default

    I am having the same issue with latest OCD and Windows 10 machine. Wrote to the support line. Hopefully I will get a response soon.

  5. #5
    Join Date
    Feb 2009
    Posts
    1,549

    Default

    Quote Originally Posted by tulga View Post
    I am having the same issue with latest OCD and Windows 10 machine. Wrote to the support line. Hopefully I will get a response soon.
    Replied by email. The problem has nothing to do with Windows 10.

    Andrei

  6. #6
    Join Date
    Mar 2005
    Location
    Posts
    12

    Thumbs up

    New code works! Thanks Andrei.

  7. #7
    Join Date
    May 2010
    Posts
    7

    Default

    Andrei
    having same problem key does not work

  8. #8
    Join Date
    Jan 2004
    Location
    Germany
    Posts
    15

    Default

    I had the same issue with Version 6.5.4. I installed 6.5.5 and the log in problem is gone.

    Thanks Andrei!

  9. #9
    Join Date
    Dec 2003
    Location
    Portugal
    Posts
    40

    Default

    Greetings Andrei!?,

    I'm having re-registration problems too! At last moved from XP! Only up to Windows 7! Reg key works with v5.0.0, but when I upgrade to v6.5.4, it asks me to register, again... And cannot read dab file on 5.0.0, so... can you help me?

    Updating...:"Found out that after v6 it uses a different licensing scheme. The new version should automaticaly ugrade it, through some kind of web server connection. Problem seems that v6.5.7..., at least, doesn't do that anymore. So I've found v6.4.7 (I did keep some previous versions, just in case!), upgraded with that one first, them with the last version and all went well!

    Anybody needing to do that, and not having a v6.4.... version knows now where and whom to ask! (Not wanting to surpass Andrei!)"
    Last edited by RSF; 05-20-2017 at 10:40 AM.

  10. #10
    Join Date
    Feb 2009
    Posts
    1,549

    Default

    Quote Originally Posted by RSF View Post
    I'm having re-registration problems too! At last moved from XP! Only up to Windows 7! Reg key works with v5.0.0, but when I upgrade to v6.5.4, it asks me to register, again... And cannot read dab file on 5.0.0, so... can you help me?
    Just sent you a private message with new code. Thanks!

    Andrei

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