cover art not displaying? [FIXED]

[Tony]

Yes, I know.

[Tony]

Yes, I know, Joebugs. It is obvious that there is some sort of problem with wrong cover art being posted to Racks & Tags. I hope this can be corrected soon.

[andrei_c]

I am looking into the "wrong cover" problem now. Thanks for your patience.

[Katzz]

I am looking into the "wrong cover" problem now. Thanks for your patience.

And?

Possible Solutions?

[andrei_c]

The problem was hard to crack, but it is well understood by now and the fix should be available in next 18 hours.

Some covers should be fixed already. Any new albums uploaded starting this moment should get correct cover. For others, I will provide a way to fix all of them in one step.

Again, thanks for your patience. The problem was hard and required several weeks of log watching... Not fun at all.

[Joebugs]

The problem was hard to crack, but it is well understood by now and the fix should be available in next 18 hours.

Some covers should be fixed already. Any new albums uploaded starting this moment should get correct cover. For others, I will provide a way to fix all of them in one step.

Again, thanks for your patience. The problem was hard and required several weeks of log watching... Not fun at all.

Hi Andrei,

I don't know about covers as I had no known problems; however bookmarks are now showing correctly.

Thanks for this fix.

Joe

[andrei_c]

To fix any remaining incorrect covers, do this:

1. Click menu View - Preferences, Racks and Tags tab.
2. Check "Force full sync" option and press OK.
3. Click menu Tools - Publish on Racks and Tags.

That should fix the covers in your account.
Andrei

[gurnemanz]

The above fix worked. Thanks for your efforts, Andrei.