no cd covers [FIXED]

[ekoliniol]

i've uploaded my collection using the latest version but i cannot see any cd covers allthough more than 95% of my collection has cd covers.


[url]http://mygenres.com/koliniol/[/url]

[andrei_c]

Hi,

Can you try the following:

1. View -> Preferences -> Mygenres.com tab
2. Check "Force full synchronization on next update" and press OK.
3. Tools -> Upload to Mygenres.com

Does this fix missing covers?

Thanks,
Andrei

[ekoliniol]

hi
i already did what you suggested but nothing happened .
I suppose that checking "Force full synchronization on next update"
is meant to force a full upload of all records but it does not. It just finishes in less than half a minute .
Is there a way to clear everythning from my gengres and re-upload?

thanks

[BLOWERS]

hi

Is there a way to clear everythning from my gengres and re-upload?

thanks

In My Genres, go to the Settings menu item. Then select the radio button: Settings - Delete Account - Delete All My Data. Doing this will clear all records but keep your account and settings. You can then perform a 'clean' upload.

[ekoliniol]

re-uploaded everything
still no covers
does it have to do with the fact that all covers are saved in external files and not in database itself? (cannot save images in database because it makes it very slow)

[ekoliniol]

i just saw that some covers have been uploaded
i'm gonna redo a full upload and see what happens

[ekoliniol]

I've been trying to do a clean upload the whole day
I've tried more than 10 times and i keep getting "the operation timed out" message
I figured out than unless the whole database uploads without interruption the cd covers are not shown.

Is there a way to bypass the time out errors?

[davidagbr]

This issue has affected me as well. But only since I upgraded to version 6.1.1 a few days ago.

Today I have spent considerable time adding cover images to my collection, but rather than use the "load" button I chose to use the "paste" option... The images are in my OrangeCD collection, however they will NOT upload to MyGenres. I've just tried to add some via "load" and they upload correctly.

This has only become an issue for me since installing v.6.1.1, hope you can sort out a fix Andrei, because I really don't feel like having to go through all the covers again!

Regards

David

[andrei_c]

Is there a way to bypass the time out errors?

Try executing this reg file:

[url]http://www.firetongue.com/support/temp/upload_chunk_64k.reg[/url]

This should help with timeout errors. Note this is completely separate problem unrelated to absent covers.

[andrei_c]

Thanks again for your bug reports.

I think I've been able to find the cause of the problem, I will publish a possible fix in next 24 hours.

Andrei