cover art not displaying? [FIXED]

[bquam]

Yes, I've been having a problem with that too, but not with all the uploads. Sometimes doing a quick refresh brings some of the covers up but not all of them.

I've had the same problem so I tried just waiting to see if the problem was updating in Racks & Tags. After 24 hours, the art still didn't appear. Then I exported the picture from ODB, opened it in Photoshop, did a "save as" and reloaded it into ODB. Then I republished it to Racks & Tags and the art appeared almost instantly.

If I had to guess, I would say the problem is somewhere in the auto import of the cover art from Amazon (or wherever). All the problems I've had seem to be fixed by the above technique but maybe that's just coincidence

[dbpass]

Thanks for the tip. Sorry if this should be obvious, but is ODB the cataloging software you're using?

[bquam]

Thanks for the tip. Sorry if this should be obvious, but is ODB the cataloging software you're using?

I am using ODB, sorry that I failed to mention it

[dbpass]

This problem is still happening for me. Cover art upload to Racks & Tags is not working.

One workaround is to re-open the album in OrangeCD, copy, remove, then paste album art. The re-upload works.

Is this a known bug?

[ronaldg]

If I clear the artwork in ocd then re-paste it, it will upload.........weird.

[andrei_c]

If I clear the artwork in ocd then re-paste it, it will upload.........weird.

I found an issue in server software that may be responsible for this behavior, and plan to fix it quickly.

Thanks for your patience.

Andrei

[fasterbyelan]

This problem is still happening for me. Cover art upload to Racks & Tags is not working.

One workaround is to re-open the album in OrangeCD, copy, remove, then paste album art. The re-upload works.

Is this a known bug?

This does not appear to have been fixed yet as I have the problem which is cured by carring out the above. I'm I correct in my assumption, or is it just me!

[bquam]

This does not appear to have been fixed yet as I have the problem which is cured by carring out the above. I'm I correct in my assumption, or is it just me!

Have you upgraded to the November 4 release?

[fasterbyelan]

Have you upgraded to the November 4 release?

Yes, I did so hoping this would cure the issue.

[gurnemanz]

I bulk entered the artwork for the covers of my most recent CD purchase, 10 CD Box
The Golden Age Of English Polyphony by The Sixteen. On OCD all is correct. Bizarrely, on RacksAndTags, only CD4 of the ten has the right cover, The rest have Bop Be by Keith Jarrett. I have tried re-saving and re-uploading which usually achieves something, but to no effect.

[url]http://www.racksandtags.com/rogpo/[/url]