I have only been with Orange for 3 years, but have always been helped out when needed. I think it is a great programme but if only someone would do a good downloadable and printable user guide! It would be so useful and surely would cut down on the number of times members have to come on to ask for help. The scanty notes with orange do put people off. Having said all this I am waiting patiently for some help -i accidentally removed my Orange programme at the weekend. Help! Help!