I have used this software for about 4 or maybe even 5 years now and have encountered small insignificant problems exactly one time { fonts on a previous upgrade }.
Simply stated , this software is the best music collection software to have bar none.
Many of the " problems " you will see on the forum are usually regarding future changes to the software as far as what people would like to be able to do with it and creatimg web sites with it. The software itself is quite remarkable and well worth every penny I have paid for it.

I can not sing its praises enough.

Regarding Racks and Tags, yes its free, after adding music to your collection, simply create a racks and tags user name and upload your collection. You then have your own web page for your friends to view.