Help! I've been trying to contact Andrei about this for quite some time now with no response. I scan all my albums using 'scan media files' and rarely, if ever, do all the track lengths load. I have to right click on each track with '0:00' and enter it manually. What a pain! I'm starting to grow tired of it. If I do not get some sort of resolution to the problem I'm going to start looking for alternative software. And so no one else falls into this same pit, I will have to give reviews online of the software and its operation.