I'm not really sure if I know how to find the correct file and send it to you. I did get a message saying that the technical information about the problem will be sent to the developer. I pressed "ok" and it said it sent the information to the developer. Not sure if you'll be getting this or not Andrei?
Also, when I did try and send something to the [email]orangecd@firetongue.com[/email] email address, it got bumped back to me as undeliverable.
EDIT: OK...I think I've found my database file and I'm attaching it to an email now. I'll let you know if I can actually send something to the orangecd email address this time!
Last edited by pmckeealaska; 05-20-2012 at 01:14 AM.
OK, the email I sent with my database hasn't been bounced back to me, so I hope you got it Andrei. Please let me know if you get it. Thanks for all your help!
Your database is fine. I think you may have outdated or corrupted OrangeCD instead.
Either way, upgrading to most recent version should fix it. Run the installer program from [url]http://www.firetongue.com/orgcdfull.exe[/url] and click through the screens until it says it's finished.
Andrei
Nope, that didnt work. I'm getting the same error message that I got before. I did tell me that I have Norton Virus 2009 (I actually have Norton 360, but perhaps they're the same) and that there might be some compatibility issue with it, but the steps it tells me to go through dont lead me to the same places. Could Norton be causing the problem? The database has been very slow.
Would uninstalling it and then reinstalling it be the next possibility? I have the whole database backed up on an external hard drive.
If I do uninstall and then reinstall the OrangeCD, will I be able to add my backup files into the database? If so, that might be the way to go, given that everything else has failed.
The reason the database is running slow is probably because of Norton. I used to have Norton running and encountered same problem. I now use Microsoft Security Essentials, which I have been using on a number of computers for two to three years. No problems so far.
What I suggest is that you uninstall Norton Antivirus, uninstall and reinstall OrangeCD. You should not have any problems restoring backups. Also uninstalling Orange CD would not remove the data files and the database should be available. If OrangeCD runs Ok then I suggest that you forget about Norton and install MSE.
I didnt uninstall Norton but I did go through the process of getting around the Norton issues associated with OrangeCD. However, after uninstalling and then reinstalling OrangeCD, it still wont open the database and I'm getting the same error message. I am bummed. I cant get into a database I spent weeks compiling! I dont know what else to do. I dont want to get rid of Norton and have my computer unprotected and then have to buy some other computer protection software.
Any suggestions about what, if anything I can do now to try and resolve this?