Thanks for replying. That field was already set to [url]http://freedb.freedb.org/~cddb/cddb.cgi[/url] Its still the case that other tools can identify certain CDs that Orange cannot. (Immediately after a failed CD, I tried another CD which I've never entered into Orange, and it found it just fine. So the internet settings seem OK).

In the "misc" panel for the unidentified CD, I see a "freedb disk ID" = 490c0806 If I enter that number at [url]http://www.freedb.org/freedb_discid_check.php[/url] it correctly identifies the disk. Perhaps there's something in the packet coming back from freedb for some CDs that Orange isn't handling?

I'd be happy to try other things to fix my config, or diagnose the problem if there is one. I'd even snail-mail you a CD that exhibits the problem. But if this issue is not something you can work on now, I understand.