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Thread: cover art not displaying? [FIXED]

  1. #41
    Join Date
    Sep 2003
    Location
    State College, Pennsylvania
    Posts
    47

    Default

    Yes, I know.

  2. #42
    Join Date
    Sep 2003
    Location
    State College, Pennsylvania
    Posts
    47

    Default

    Yes, I know, Joebugs. It is obvious that there is some sort of problem with wrong cover art being posted to Racks & Tags. I hope this can be corrected soon.

  3. #43
    Join Date
    Feb 2009
    Posts
    1,548

    Default

    I am looking into the "wrong cover" problem now. Thanks for your patience.

  4. #44

    Default

    Quote Originally Posted by andrei_c View Post
    I am looking into the "wrong cover" problem now. Thanks for your patience.
    And?

    Possible Solutions?

  5. #45
    Join Date
    Feb 2009
    Posts
    1,548

    Default

    The problem was hard to crack, but it is well understood by now and the fix should be available in next 18 hours.

    Some covers should be fixed already. Any new albums uploaded starting this moment should get correct cover. For others, I will provide a way to fix all of them in one step.

    Again, thanks for your patience. The problem was hard and required several weeks of log watching... Not fun at all.

  6. #46
    Join Date
    Oct 2005
    Location
    Malta
    Posts
    258

    Default

    Quote Originally Posted by andrei_c View Post
    The problem was hard to crack, but it is well understood by now and the fix should be available in next 18 hours.

    Some covers should be fixed already. Any new albums uploaded starting this moment should get correct cover. For others, I will provide a way to fix all of them in one step.

    Again, thanks for your patience. The problem was hard and required several weeks of log watching... Not fun at all.
    Hi Andrei,

    I don't know about covers as I had no known problems; however bookmarks are now showing correctly.

    Thanks for this fix.

    Joe

  7. #47
    Join Date
    Feb 2009
    Posts
    1,548

    Default

    To fix any remaining incorrect covers, do this:

    1. Click menu View - Preferences, Racks and Tags tab.
    2. Check "Force full sync" option and press OK.
    3. Click menu Tools - Publish on Racks and Tags.

    That should fix the covers in your account.
    Andrei

  8. #48

    Default fixed

    The above fix worked. Thanks for your efforts, Andrei.

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