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Thread: cover art not displaying? [FIXED]

  1. #1
    Join Date
    Sep 2009
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    6

    Default cover art not displaying? [FIXED]

    Hello, is anybody else having issues with their cover art showing up on Racks & Tags? I'm uploading from OrangeCD and for the past couple of weeks it seems that the cover art for any new albums is not uploading properly. I just get the "no cover art available" blue square in Racks & Tags.

    Anybody else having this issue?

    Thanks!
    Dave

  2. #2
    Join Date
    May 2009
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    6

    Question

    Quote Originally Posted by dbpass View Post
    Hello, is anybody else having issues with their cover art showing up on Racks & Tags? I'm uploading from OrangeCD and for the past couple of weeks it seems that the cover art for any new albums is not uploading properly. I just get the "no cover art available" blue square in Racks & Tags.

    Anybody else having this issue?

    Thanks!
    Dave
    Yes, I've been having a problem with that too, but not with all the uploads. Sometimes doing a quick refresh brings some of the covers up but not all of them.

  3. #3
    Join Date
    May 2007
    Location
    Stevens Point, WI
    Posts
    30

    Default

    Quote Originally Posted by Paulchina View Post
    Yes, I've been having a problem with that too, but not with all the uploads. Sometimes doing a quick refresh brings some of the covers up but not all of them.
    I've had the same problem so I tried just waiting to see if the problem was updating in Racks & Tags. After 24 hours, the art still didn't appear. Then I exported the picture from ODB, opened it in Photoshop, did a "save as" and reloaded it into ODB. Then I republished it to Racks & Tags and the art appeared almost instantly.

    If I had to guess, I would say the problem is somewhere in the auto import of the cover art from Amazon (or wherever). All the problems I've had seem to be fixed by the above technique but maybe that's just coincidence

  4. #4
    Join Date
    Sep 2009
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    Default

    Thanks for the tip. Sorry if this should be obvious, but is ODB the cataloging software you're using?

  5. #5
    Join Date
    May 2007
    Location
    Stevens Point, WI
    Posts
    30

    Default

    Quote Originally Posted by dbpass View Post
    Thanks for the tip. Sorry if this should be obvious, but is ODB the cataloging software you're using?
    I am using ODB, sorry that I failed to mention it

  6. #6
    Join Date
    Sep 2009
    Posts
    6

    Default

    This problem is still happening for me. Cover art upload to Racks & Tags is not working.

    One workaround is to re-open the album in OrangeCD, copy, remove, then paste album art. The re-upload works.

    Is this a known bug?

  7. #7
    Join Date
    Dec 2006
    Location
    Pittsburgh, PA
    Posts
    29

    Default Upload album art doesn't work first time

    If I clear the artwork in ocd then re-paste it, it will upload.........weird.

  8. #8
    Join Date
    Feb 2009
    Posts
    1,548

    Default

    Quote Originally Posted by ronaldg View Post
    If I clear the artwork in ocd then re-paste it, it will upload.........weird.
    I found an issue in server software that may be responsible for this behavior, and plan to fix it quickly.

    Thanks for your patience.

    Andrei

  9. #9

    Default

    Quote Originally Posted by dbpass View Post
    This problem is still happening for me. Cover art upload to Racks & Tags is not working.

    One workaround is to re-open the album in OrangeCD, copy, remove, then paste album art. The re-upload works.

    Is this a known bug?
    This does not appear to have been fixed yet as I have the problem which is cured by carring out the above. I'm I correct in my assumption, or is it just me!

  10. #10
    Join Date
    May 2007
    Location
    Stevens Point, WI
    Posts
    30

    Default

    Quote Originally Posted by fasterbyelan View Post
    This does not appear to have been fixed yet as I have the problem which is cured by carring out the above. I'm I correct in my assumption, or is it just me!
    Have you upgraded to the November 4 release?

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