The dynamic, live FAQ (Frequently Asked Questions) is now available through the dedicated message board. It is recommended that
you check this message board first, and then proceed to the following static FAQ.
I need to move my CD database to another computer or reinstall my Windows system from scratch. What files should I backup to preserve all the information?
OrangeCD stores all album information in files of type .DAB.
To determine what is the path of the current database, check with General tab of the Preferences dialog in OrangeCD Player. Historic installation default is C:\Program Files\OrangeCD\default.dab. In OrangeCD Catalog, you can create multiple databases, which you also need to save in backup or copy to another computer.
Important note: if you have checked "Store covers in external files" option on Imaging tab of Preferences dialogs, that means all the covers are stored in a separate files in a folder with _covers suffix. For example, if your database file name is Mymusic.dab, the cover images are stored in JPEG files in Mymusic_covers folder. You need to copy these files
to another computer as well.
How can I completely uninstall OrangeCD from my computer?
To completely uninstall OrangeCD from your computer, follow these steps:
Open Add/Remove Programs applet in Control Panel, select OrangeCD, then click Uninstall.
Using Windows Explorer, manually delete OrangeCD from your Program Files folder. The reason this folder is not deleted automatically is that it contains CD related information that user likely does not want to lose during uninstall.
I downloaded and installed OrangeCD Player. When I inserted a CD, it did not play automatically. There is no Play menu item. How can I start playing CD?
To start playing the CD, right-click on the CD icon in the taskbar, then point and click on the first track title (or click on any track you would like to start from).
'Download CD Info' feature does not work for me. How can I get it to work?
There may be a number of reasons why Acquire does not work. Here is the list of most common solutions:
Is your computer connected to the Internet?
Does your Internet connection require HTTP proxy? To specify HTTP proxy address, use Internet tab of the Preferences dialog, then click Advanced.
Is the correct CD Info Download protocol selected? Make sure that 'CD info download URL' box is not grayed out. If it is, turn 'Use CDDB protocol' option in the Advanced dialog off. Generally, CDDB protocol will not work if your network uses the proxy or firewall.
Is the correct URL provided in 'CD info download URL' box? If you unsure, use one from the drop-down list.
If this did not help, it may be a temporary server outage. Try switching between the servers using 'CD info download URL' box.
'Submit CD Info' feature does not work for me. How can I get it to work?
There may be a number of reasons why Submit does not work. Here is the list of most common solutions:
Does your Internet connection require HTTP proxy? To specify HTTP proxy address, use Internet tab of the Preferences dialog, then click Advanced.
Is the correct CD Info Submit protocol selected? Make sure that 'CD info submit URL' box is not grayed out. If it is, turn 'Use SMTP protocol' option in the Advanced dialog off. In some cases, SMTP protocol will not work due the anti-spam measures of your ISP.
Is the correct URL provided in 'CD info submit URL' box? If you unsure, use one from the drop-down list.
If this did not help, it may be a temporary server outage. Try switching between the servers using 'CD info submit URL' box.
What command line options are available in OrangeCD Player?
The following command line parameters are supported by OrangeCD Player:
/nologo
suppresses OrangeCD logo screen at startup;
/db:<database_path>
uses the specified database file to keep CD information;
<drive_letter>
uses the specified CD-ROM device;
<cda_file>
plays the specified track.
Example:
orangecd.exe /db:c:\mydb.dat /nologo d:
What command line options are available in OrangeCD Catalog?
The following command line parameters are supported by OrangeCD Catalog:
/entry:<entry_id>
shows the specified entry information;
/default
opens the default database (i.e. used by OrangeCD Player);
<database_path>
opens the specified database;
Example:
dadbapp.exe /entry:334c5e11
Where can I get a complete list of existing FreeDB servers?
You can find an up-to-date list of servers at FreeDB web site.
How can I export my CD catalog to Microsoft Excel?
The simplest way to export CD data to Microsoft Excel is using intermediate ASCII text file. Follow the steps:
Export CD data to the ASCII file, using a distinctive set of delimiters, for example, quotes ('"') and commas (',').
Start Microsoft Excel and choose Open from the main menu. In the Open dialog, select Text Files in the 'Files of type' box.
In the Text Import wizard, indicate what set of delimiter characters was used while exporting to ASCII format.
I don't have a scanner. Where can I get cover images for my CDs?
A good place to look for CD covers is online stores like Amazon.com. However, you should remember that cover images are protected by copyright laws and their usage may be limited.
For what purpose OrangeCD asks my e-mail address? Will I receive any e-mail on this address?
The only reason why OrangeCD needs the user's e-mail address is proper authentication while accessing FreeDB public databases. Normally you should not receive any mail on this address. However, if FreeDB server ever rejects your submission due the invalid content, you may be notified using the provided e-mail address.
