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Thread: Registration not processed

  1. 05-29-2009, 10:02 AM #1
    Xyzzy
    Xyzzy is offline Junior Member
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    Default Registration not processed

    Hello!

    I've completed registration over 40 hours ago. Order status is still Unprocessed, and Regsoft hasn't responded to my mail.
    Has any of you handled such situation?
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  2. 05-29-2009, 06:16 PM #2
    andrei_c
    andrei_c is offline Administrator
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    Default

    Quote Originally Posted by Xyzzy View Post
    I've completed registration over 40 hours ago. Order status is still Unprocessed, and Regsoft hasn't responded to my mail.
    Has any of you handled such situation?
    It's probably blocked somewhere in Regsoft pipeline, usually they react pretty quickly.

    Please send your order number via PM or to [email]orangecd@firetongue.com[/email] and I'll handle it.

    Andrei
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  3. 05-30-2009, 07:54 AM #3
    Xyzzy
    Xyzzy is offline Junior Member
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    I've tried to send you PM twice, but I don't see any in my Sent Items folder :/
    Tracking number for my order is 7015168.
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  4. 06-02-2009, 12:09 PM #4
    Xyzzy
    Xyzzy is offline Junior Member
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    May 2009
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    Default

    The issue has been successfully sorted out, I've received registration key
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