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Thanks very much for replying. Andre seems to have "disappeared" -certainly nothing happening on website to improve an already very good site. He's just had another £35 from me so that i can run...

Doing big overhaul to collection. Can anyone tell me whether it is possible to have 2 DB side by side on screen to work from?
Also is there a "find and replace" facility? Any help from the experts...

Doing big overhaul to collection. Can anyone tell me whether it is possible to have 2 DB side by side on screen to work from?
Also is there a "find and replace" facility? Any help from the experts...

Thank you for helping.Actually it was easy and quick.From "Entire collection" i right click on title ( or any heading), go to Insert and up comes a great long list of possible inserts.Now I want to...

Thank you for replying. I go to Navigate>entire collection but This Reference # doesn't show show up. I think I have to add it to a list somewhere.

In my db I use reference# in library section to give each CD individual number,e.g. N17,A6,etc. When I try to navigate the collection this column doesn't appear. Have tried to add a column for...

Made copy of OCD for my Windows 10 laptop,I moved the library but covers not there. Followed Admin.advice but after 43 hours ! no pics have attached themselves to the CDs.Anyone out there moved DB...

Thank you. I did read the PMs you sent. Caps don't work
I cannot understand. In support it clearly says "reply within 12 hours".I sent messages 29/11/17,9/12/17, 18/12/17 as well as on this site...

I have been trying since November 14 to get help with Reg.Key. At least 3 messages to you have been ignored. One more try...
Trying to move/copy from PC (Windows XP) to laptop (Windows 10) .Started...

Do you know how would find this key? i put Orange on this Desktop over 6 years ago.Sent this question to Andrei in Support but no answer at all. Brian

Alleluia!!!

Want to move/copy all to new laptop running Windows 10.At present I have XP on my main desktop PC. Would i have to pay for another copy? Any help appreciated.

Now I'm having problems using US Amazon. In searches I frequently get:
'error occurred in the channel support' and following log:
Connecting to ecs.amazonaws.com
>| GET...

Jazz-North you are a star! With your help i found Amazon US and it seems to work -saving me hours of individual, laborious typing, i hope. Dear Andrei assumes that we are all familiar with Orange -...

How do i switch to US Amazon server in Settings? Where are settings?

Results for UPC Barcode:
Connecting to ecs.amazonaws.co.uk
>| GET...

I still get no information from Amazon -only Bad HTTP code and this for session log:Connecting to ecs.amazonaws.co.uk
>| GET...

Andrei, I have only just seen your suggestions for lost db. and obk. I used to be notified on email when replies came in -this doesn't happen these days.
i tried your suggestion several times but...

At last I know someone else has same problem -that's comforting.An acknowledgement by admin.of a problem earlier would have been helpful! I reported this over 2 weeks ago and received silence.Two...

Suddenly i get no info. from Amazon. When I want to add albums UPC code doesn't register or Artist or keyword. Every time I get "Bad HTTP status code". This happens even with CDs which are...

Can one find and use alternative sites for adding CD? Free base just gives me "502 database error" which I supppose means they are not going to provide information. So I am left with just AMAZON....

Having just lost 2 d.b. containing records of 7,500 CDs and 7 years work, I would advise folk out there to put their backups on to a separate drive from main HD -even a CD. A job i was just about to...

i never went into R & T. Just completely gutted that I have lost records of 7,500 CDs - 7 years work just gone. I have learned a lesson the hard way. Brian

I did search for .odb and backup files -nothing in whole PC. Incidentally I am told that it is best to make backups on to another drive, or disk, or flash drive, for this very reason .I seem to have...

I agree.Been using it since 2010, BUT i find the support extremely poor. I have just lost everything Orange on my PC -2 large db. and have asked "them at the top" for help for a week now -with no...