View Full Version : Account upgrade inquiry

01-10-2011, 05:29 PM
I wrote to support@racksandtags.com with questions regarding an account upgrade on December 31st of last year and I haven't received a response just yet. Any idea how long it takes the team to reply to inquiries?

01-14-2011, 05:48 PM
Sorry, I don't think we received that request (or I can't find it anywhere around 12/31.) Can you resend it to orangecd@firetongue.com or support@racksandtags.com? I will be happy to assist.


01-22-2011, 03:43 AM
Thank you, I've just forwarded the original message to both addresses.

If you don't receive the email by tomorrow, please let me know.

Thanks for answering my question!

01-22-2011, 10:18 PM
Thanks, I received it and replied.